oke88Privacy Policy

This page describes what data we collect when you use oke88 and how we keep that data protected. We collect personal information only when you open an account, deposit funds, or interact with our support team. Your data is encrypted during transmission and stored securely on our servers.

We at oke88 commit to transparency about how we handle your information. We do not sell your data to third parties. We share your information only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), compliance agencies, and fraud-detection services when required by law or to protect our platform.

If you have questions about how we use your data or want to request a copy of your information, contact our support team via in-app chat or email. Our privacy practices comply with data-protection standards applicable in the jurisdictions where we operate.

What data we collect on oke88

We collect personal information in several categories. When you open an account, we ask for your full name, email address, phone number, and date of birth. We also request government-issued identification (national ID card, passport, or driving licence) and proof of residence to verify your identity under our Know-Your-Customer (KYC) policy.

When you deposit funds, we record the payment method, amount, and timestamp. Our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank partners) provide us with confirmation that your transfer was successful. We do not store full payment card or bank account details—we store only tokens that allow us to process future transactions securely.

When you place wagers or play games on oke88, we record your stakes, results, and balances. This information is stored in your transaction history. We also record your IP address, device type, and login times for security and fraud-prevention purposes.

We do not collect sensitive data unnecessarily

We only ask for government ID and proof of residence to comply with anti-money-laundering regulations. We do not request financial records, medical information, or any other sensitive data beyond what is legally required.

How we use your data on oke88

We use your personal information for five purposes. First, we use your name, email, and phone number to create and manage your account, send transaction confirmations, and respond to support requests. Second, we use your KYC information to verify your identity and comply with anti-money-laundering and anti-fraud regulations.

Third, we use your payment information to process deposits and withdrawals. We share payment data with payment processors only to the extent necessary to complete transactions. Fourth, we use your transaction history and gaming data to detect fraud, investigate disputes, and enforce our terms of service. Fifth, we may use your email address to send service notifications (account verification, withdrawal approvals, support responses) but never for marketing purposes.

  • We do not sell your data to marketers, data brokers, or advertising networks.
  • We do not use your gaming history to profile you or target you with external advertising.
  • We do not share your data with third parties without your consent, except where required by law.
  • We do not retain your data longer than necessary to comply with legal obligations.

Data storage and international transfer

We store your personal information on encrypted servers located in multiple jurisdictions. Our primary data centre may sit outside your country of residence. By using oke88, you consent to your data being stored and processed internationally in accordance with this policy. We apply the same security standards to data stored in all locations.

Our servers are protected by firewalls, encryption, and access controls. We conduct regular security audits and penetration testing to identify vulnerabilities. In the event of a data breach, we notify affected users via email and provide guidance on protecting their accounts.

Note: We retain your account data indefinitely so you can access your transaction history at any time. If you close your account, we retain transaction records for regulatory compliance but stop collecting new data about you.

Your rights and data requests on oke88

You have the right to access a copy of your personal data. To request your data, contact our support team with your account email. We provide a copy in portable format within one business day. You also have the right to update your account information (name, email, phone) at any time through your account settings.

You can request deletion of your account at any time. When you request deletion, we stop collecting new data and remove your account from active systems. We retain transaction records for regulatory compliance and fraud-prevention purposes but cease all marketing and secondary use of your information.

  • 1
    Access your dataYour right

    Request a copy of your personal information from our support team.

  • 2
    Update your informationYour right

    Change your account details, email, or phone number in your settings.

  • 3
    Request account deletionYour right

    Close your account and request removal of personal data from active systems.

Cookies and tracking on oke88

We use cookies to remember your login session, language preference, and account settings. These cookies expire after 30 days of inactivity. We do not use cookies to track you across third-party websites or to build profiles for advertising purposes.

When you use oke88 on mobile, we may collect analytics data such as crash logs, feature usage, and load times to improve performance. This data is anonymous and does not identify you personally. We do not share this analytics data with third parties.

Our data protection commitments

We at oke88 encrypt all data transmitted between your device and our servers using SSL. Your password is hashed using industry-standard algorithms; we cannot see your actual password. Payment information is tokenised so we never store raw card or bank details. We apply access controls and multi-factor authentication to restrict who can view your data internally.

We review and update this privacy policy at least annually. Material changes are communicated to you via email or in-app notification at least 30 days in advance. Your continued use of oke88 after notification constitutes acceptance of the updated policy. If you disagree with changes, you may close your account before they take effect.

If you have privacy concerns or want to report a data breach, contact our support team immediately in English via in-app chat or email. We take data protection seriously and investigate all reports promptly. Our privacy practices are designed to comply with applicable data-protection regulations in supported jurisdictions. Our services are available only where local law permits; you are responsible for verifying compliance with your jurisdiction's privacy and gaming laws.